Accessibility statement

This statement applies to the public marketing and authentication portions of the Lovix site at joinlovix.com (including locale-prefixed paths such as /en/ and /he/), such as the home page, legal pages, support, and sign-in. Certain authenticated dashboard and operational tools are complex, data-heavy applications; we work to improve their usability, but you may require reasonable adjustments or an alternative format for specific tasks.

The native Lovix mobile application is covered separately from this web statement; for app accessibility feedback, use the contact channel below and describe your device, OS version, and screen.

We aim to align, where practicable, with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA as a non-binding technical target, and to consider relevant parts of the Israeli standard SI 5568 and the accessibility expectations applicable to the services we offer in Israel, without admitting a specific level of compliance unless verified by an expert audit. Nothing in this statement is a legal opinion or a warranty of full conformance; mandatory rights under the Equal Rights for Persons with Disabilities Act, 5758-1998, and related regulations apply alongside this statement to the extent they cover our services and your situation.

Nexo Labs LLC operates the Lovix service; published company details and contact for legal matters also appear in our Terms of Service and Privacy Policy.

We work to address accessibility in our design and development process, including semantic structure, keyboard navigation, visible focus, text alternatives for meaningful images, sufficient contrast where we control the theme, and responsive layouts. We review critical flows periodically and address reported barriers when we can reproduce them, subject to technical and resource constraints. Third-party components (e.g. maps, payment embeds) may be outside our full control; we may rely on the vendor’s accessibility or offer an alternative path when feasible.

The website may include links to external sites, documents in PDF or other formats, or content supplied by event organizers. We are not always able to guarantee the accessibility of third-party or user-generated content. If you need information from such content in an accessible form, ask us to mediate a reasonable request with the organizer or provide a summary where we can do so under our product role.

Rapid product changes, legacy screens, and browser or assistive-technology differences may result in temporary barriers. We treat serious reports with priority, but we do not commit to a specific fix date in every case.