Frequently asked questions

Answers to common questions from event teams and freelancers joining Lovix.

How long does it take to open a business account?

Many teams finish the guided sign-up in a few minutes, then configure events, staff roles, and promoter access from the same dashboard. Depth depends on how many venues or events you connect first.

Can we run multiple events or venues inside one account?

Yes, depending on your plan. Businesses can add events, split staff access, and keep bookings and finance tied to the right profile. Premium offers the highest limits-talk to us if you are unsure which tier you need.

How are promoter commissions tracked and paid?

Lovix ties each ticket and table booking to the promoter’s tracked link when a guest used it to purchase. You can export or reconcile that data from Finance, and your contract still governs when money moves.

What do partygoers experience in the Lovix app?

They browse the feed, open an event, book or join a table, chat in the event room, and keep booking details and passes on their phone. It is the same flow your door and promoter tools refer to in the B2B product.