Keeping Lovix safe and lawful

1. Scope

• Feed posts (photos and videos), including audio tracks on videos
• Event room chat and profile content where reporting tools are available
• Conduct that violates our Terms of Service or applicable law

2. Reporting content

Authenticated users can report posts and profiles from the app. Each user may submit one pending report per target. We limit daily report volume to prevent abuse.

Report categories include spam, harassment, safety concerns, copyright infringement, and other violations configured in the app.

3. Automated safeguards

• When multiple unique reports are received on a post, it enters a moderation review queue
• Video posts may have audio automatically muted pending human review (especially for copyright or safety reports)
• Posts may be hidden from the public feed while under review
• AI-assisted triage may suggest risk scores; all significant actions require human administrator review

4. Human review & actions

• Trained administrators review queued content in the Lovix admin console
• Actions include: keep content, dismiss reports, hide post, mute or unmute audio
• Every administrative action is logged with actor, timestamp, and action type
• Affected users receive in-app notification when content is hidden or audio is muted

5. Repeat violations & accounts

Users who repeatedly post violating content or abuse reporting may have features restricted or accounts suspended. Event Organizers remain responsible for content they publish on behalf of their venues.

6. Appeals

• If you believe enforcement was in error, contact support@joinlovix.com with your post ID and explanation
• We typically respond within a reasonable time depending on volume and legal obligations
• Nothing in this policy limits rights you may have under mandatory consumer or privacy law